Katrina Van Dillen

Portrait photo of Katrina Van Dillen

O'Fallon

950 Caledonia Dr.
O'Fallon, MO 63368


Office: 636-720-1100
Jordan: 314-607-6278
Katrina: 636-795-7221

Biography

Treating you like family during your real estate experience and beyond is our goal.  Both of us are born and raised in St. Charles County and love all that this area has to offer.  We have worked in all of the surrounding areas as well to help families achieve their real estate dreams.  With over 30+ years of selling and real estate experience between us - we look forward to helping you and your referrals with all of their real estate needs. 

Service Areas

63303, 63304, 63376, 63367, 63385, 63017, 63301

Ask Eilers Home Team

Testimonials

Susan was great every step of the away. Keeping everyone on task and giving us helpful reminders along the way. We would highly recommend her to anyone buying or selling a home.

- Kevin K

Susan was great. Constant communications. We should have listened to her at the very beginning and I think we'd have had more offers early in the process. Thanks to Susan again!

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Jordan was incredibly knowledgeable of the area and patient in helping me find the perfect home. She was quick to respond or contact me if a property came on the market she thought I might like. Highly recommend!

- Lia G

Jordan was amazing! She took all the time we needed and was never pushy, and never felt like she was trying to talk us into anything we didn’t need. She was always available and able to work around our weird work schedule. She was fantastic and we would recommend!

- Amanda N

Susan was extremely accommodating when we were looking for a new home, and very helpful when we sold our previous home. Always available with answers (or able to get them quickly).

- Jason C

Susan did a fantastic job!!!

- Richard E

Katrina has just sold a fourth property for me. She listed the house and had a contract the next day. She knows the market, and does the research to list and sell quickly to produce a good profit. Her advice and recommendations to prepare a house for sale prove to be very beneficial. She always addresses concerns, keeps me updated, and responds to calls promptly. Katrina is very professional, pleasant, and an asset to my business. I will always use Katrina as my agent.

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I have known Susan over the years as a fellow realtor. Once I retired I referred several of my clients to her and knew they were in good hands. When we decided to relocate I knew Susan was our choice as a realtor. I was not wrong. She worked hard, stayed focused on the job, communicated and made suggestions and in just a short time our house was sold. Her work ethic, knowledge and competence is visible. I will continue to refer Susan as my realtor of choice.

- Karen B

Katrina is a one of kind agent. She was extremely kind and patient during our extended search and helped us find and buy the perfect home. We were confident in her knowledge and knew she fought for our best interests throughout our entire - somewhat difficult- transaction. Throughout the process, she made it seamless for us. Can't thank her enough for all the work she did!

- Danielle V

Susan was excellent from our first meeting to closing. She and her extended team did a wonderful job on making sure all bases were covered and all were very responsive.

- John H

Once again Katrina has come through for me. She gave constructive advice for updates to the house I wanted to sell, including colors and landscape. She listed it, and sold it quickly at a fair price. Katrina is great to work with, as she is always available and quick to respond.

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I couldn’t imagine a more experienced and professional agent! I highly recommend Susan Eilers and her team from Berkshire Hathaway Agency !

- Gayle J

This is the second home Katrina has sold for me. I have rental properties that I am selling off, and because of her expertise, I will only trust Katrina to list them for me. She has been so helpful and totally professional in every step of the process. She guides with sensible suggestions for updates, with paint, flooring, fixtures and even landscaping. She is a dedicated agent who keeps the seller updated and informed, and always returns calls promptly. Katrina gets my business every time! Phil Andrew

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Susan and Jordan were awesome to work with. We haven’t bought a house in 34 years and had no idea what to expect. They made everything so seamless. They found us our perfect home and sold our house in less than a week. We would definitely recommend them to anyone looking to buy/sell.

- Denise M

Susan did an amazing job walking me through the whole process of looking/buying/closing on my new home. I couldn’t be more happier and would recommend her to anyone! She is truly professional and talented in her position as a realtor!

- Karen L

Susan and Jordan made the process seemless. They were always very responsive to emails and texts. Would definitely recommend them to someone looking to buy/sell a house. Couldn’t be happier!

- Dennis M

OMGoodness…loved working with Jordan. She was so patient with us when it came to our needs and wants for a house. She is amazing! HIGHLY RECOMMEND!!!

- Pam P

Jordan did an amazing job helping me sell my parents' long-time home. She was knowledgeable of the market, provided clear information, and was very responsive to text and phone messages. She methodically guided me through the process which had the added complexity of me living out of state. She also provided a list of preferred vendors so I didn't have to start from scratch when looking for companies locally. Ultimately, she was just a really nice person to work with! I would highly recommend Jordan for any real estate needs in the St Louis area

- Robin T

Katrina was very helpful throughout the entire process. She explained everything before and during every step of the way. She gave great advice on staging the house. I will definitely use her for all future transactions and have already recommended her to others.

- Philip A

Susan and her daughter Jordan were wonderful !! They really listened to what I was looking for in my forever home. They did look out for my best interest and found me a place I feel comfortable in and can make it my own. I just want to say Thank You Again ❤️

- Janis M

My wife and I used Jordan Eilers services to buy our condo, sell our last house, bought our new house. My wife and I will be using Jordan Eilers service to sell the condo, and some property we own. She will be referred to our relatives, when they need the services she provides.

- Alan L

Always great to work with.

- William T

Susan's was able to guide us through the daunting task of listing an estate property and exceeding our expectations and deadlines. She had the essential contacts to get our property market ready and listed. I felt like we were in very good hands with Susan.

- Lia L

Susan was absolutely wonderful to work with and I highly recommend her if you are buying or selling a home! She gave us great advice throughout the process and helped guide us on how to prepare our home for sale, This led to a very successful open house that resulted in multiple offers over asking price with the buyers meeting all of our requirements including a longer closing date to accommodate our moving needs. Thank you Susan and Jordan for everything!

- Diana M

Jordan was great at finding us a house that met everything on our checklist. She sent us a list of homes in our range and criteria almost daily. We were able to message her anytime and get a response back within minutes. She was also so helpful and patient with us during closing. Taking the time to explain the forms and answer all of our questions. I highly recommend Jordan if you are looking for a new home.

- Steven M

Susan was spot on with what we needed to do to price and prep the house to move it quickly. She managed the staging, helped us prep the house and made the process so easy. We have moved a lot in our lives and Susan is one of the best realtors we have worked with. Professional, efficient and supportive. So happy we could work with her again.

- Michael H

We used Susan to sell our home and she did an amazing job from start to finish. We interviewed several realtors and she by far was the most prepared, organized and detail oriented. She came highly recommended by a friend, and she exceeded all of our expectations. Susan had a clearly defined and proven sales strategy that led to our home selling within days for over the asking price. She was always very responsive and kept us informed throughout the sales process. If you want a very experienced, professional, no-nonsense realtor we highly recommend Susan.

- Susan M

Susan and Jordan Eilers were so awesome to work with from start to finish! They took care of every detail of the process, making us feel very comfortable and taken care of during a stressful season of moving homes with three children under the age of three. We highly recommend them to anyone looking for a smooth buying and selling experience!

- Lindsay M

Susan is absolutely amazing! I have had to go through TWO stressful moves over the last two years and I couldn't have done it without her. She helped me find the perfect home, and was extremely responsive and dependable the whole time. I would recommend her to everyone I know. Thank you Susan!!!

- Brittany A

Susan provided outstanding service the first day I met her. She took over with the sale of my property with expertise and care. She kept me up to date, as well as giving me advice as time went on. She was excellent to work with. I'd recommend her to anyone.

- Richard M

Susan was so helpful and made this bittersweet experience very pleasant!! Will be calling her for my future home!!

- Janis F

Always great to work with!

- William T

Couldn't ask for more. Jordan provides exceptional service throughout the home buying process.

- William T

Jordan has been amazing to work with during the entire buying and selling process; I would recommend her to anyone looking for an agent!

- Brian R

Jordan was amazing throughout the process!! I would recommend her to any friend or colleague looking to purchase or sell a home.

- Brian R

Always a pleasure.

- William T

Always available when I need her. First class realtor.

- Will T

A pleasure to work with.

- William T

Jordan was awesome through the process of buying my condo. She was great in helping me find the condo I wanted to purchase and all the way to the end. She made things as easy as she could for me. She knows a lot about the area and that helped me greatly because I am new to the area. I will definitely recommend her and be calling her when it comes time to sell my condo!

- Kendra R

Jordan did an awesome job with selling our house. She was knowledgeable about the price we could get on the current market, easy to contact and very flexible. We highly recommend her as your agent.

- Michael T

Susan Eilers is absolutely amazing! Working with her was so easy and fun. She is constantly on the lookout for new houses and opportunities. She knew our style and budget and worked with us every single weekend to make sure we got the home we loved and deserved. She is also not afraid to tell you the pros and cons of every house. Her honesty made her extremely trustworthy. Not to mention that if there is anything that needs to be done with your new house, she has everyone's phone number and knows exactly who to call to help out! We loved working with her!

- Katie F

Jordan was wonderful to work with and really went above and beyond for us when selling our home. She explained every step of the process and was always there to answer any questions that we had. She was very responsive and very prompt with any updates she had for us. For us, the selling process was very quick and I believe Jordan’s hard work had a lot to do with that! Jordan was great to work with. She made the process really simple by being so friendly and accessible. She was always there at any time to answer and questions or concerns and was very knowledgeable.

- Kelsey

We have known Susan, personally, for several years, but never had the need for a real estate agent. When we decided to look for a new home, Susan was our only choice to help in the search, not only because she's our friend, but because of her outstanding reputation she's earned as a real estate agent. Susan is 'on it', courteous, knowledgable, quick to respond, answers openly and honestly (even if it may not be what we wanted to hear). She goes out of her way to help in any way possible...additional trips to see the property (and one was to take a measurement my husband was wondering about (and she went without us), makes phone calls on your behalf, fights hard for you to get you the most for your money. Susan always looks sharp and very professional. She never makes you feel uncomfortable for any questions/concerns you have and she does not pressure you in any way. She's truly happy for you and a genuine person. Susan also stayed in close communication when she was out of town and on two occasions, had her daughter, Jordan Eilers, show us a property in her absence (who was also fantastic). Susan is 'top dog' in our opinion and you are very lucky to have her (and so were we)!

- Robin & Byron K

Jordon was nothing but helpful in finding my house. I was so pleased to get almost everything I was looking for! Would recommend highly!

- Amanda

I could not be happier with the work Susan Eilers did in selling my townhouse condo. She is a totally professional and was on top of every aspect of the process. I plan to use Susan to sell additional units of mine and I would highly recommend her to anyone I know.

- Bob G

I could never go to another broker besides Susan Eilers. She has us spoiled with her knowledge and quick to help in any way she can. She helped us so much in this last move in more ways then one. If you want the Best, Call Susan Eilers.....

- Sherri J

Susan is extremely knowledge hard working and always on top of things.

- Julie B

Susan was essential to my homebuying process. Her ability to communicate and guide me through it was a great relief and made process simple and easy. She was always friendly, proffesional, and made herself available to answer any and all of my many questions. I would recommend Susan to anyone who is looking to purchase a home.

- Mike

As a first time homebuyer, we were very new to the process and Susan answered any and all questions we could have. She was excellent to work with and I have already recommended her to several friends and family

- Sean

Susan was very quick to respond and kept me well informed of all of the processes going on and needed.

- Jennifer B

Susan Eilers was great to work with...very efficient, professional and timely. I highly recommend her for her experience and successful track record.

- Ken T

Susan helped me sell my Missouri home (while I was living in Texas). I was able to do this remotely thanks to Susan. She was a great partner throughout this process and I highly recommend her to anyone looking to buy or sell property in the area.

- Jaclyn B

As a first time homeowner, I was very unsure of the steps of buying a home, but working with Susan Eilers made it an extremely easy process. Susan took time to meet with me before I was seriously considering buying a home to help me understand the home-buying process and what to expect. When I was serious about buying a home, she and I went to a view showings so that she could gain an understanding of what I was looking for. She regularly sent me listings to consider, scheduled open houses, sent paperwork to review for each listing, and was regularly available by phone and email to answer questions I had. Susan was phenomenal throughout the process and offered helpful advice. I highly recommend Susan Eilers to help with either buying or selling.

- Matt E

What makes SUSAN so great is how prepared and thorough she is in each step. She’s anticipated what’s next and ready to address what comes before it happens and prepared me for every step. She’s loyal and it was crystal clear she had my best interest top of mind all the time. She’s poised, professional and doesn’t mess around. And she’s also a hoot! House hunting has never been so fun. I’d recommend Susan to anyone buying or selling a home!

- Lori Y

Susan is very knowledgeable and is always quick to respond to a call, text or email at any time of the day. Very diligent and professional making sure our needs were taken care of. Thank you!

- David F

Susan is wonderful to work with. She is honest, friendly and professional. She gave us great advice on what we needed to do to get our home ready for the market and has been very attentive and understanding to our needs and concerns.

- Marissa C

We had been waiting and praying for YEARS for the right opportunity and the right agent to sell our condo - and Susan made it happen! Susan was our advocate through this entire process - she was on our side and in our corner! Other aspects that were 'Excellent': working with the complex's property manager, communicating with the buyer's agent, providing advice on staging, presenting various options on pricing and negotiating.

- Jake

Best agent in town. Superior knowledge of the process and never lets anything slip through the cracks. She answered all questions promptly and provided excellent customer service every step of the way!!! Super satisfied with every aspect. A truly great experience!

- Steve H

Susan Eilers was what all brokers should be. She was professional, respectful, hard-working and always took time to answer my questions. Ultimately, she sold my house and made a difficult process flow smoothly from start to finish. Without reservation, I would recommend Susan to my family and friends.

- Vince B

If I could give Susan a + for patience, I would. Susan accommodated our Zillow searches, indecision and the dozens upon dozens of properties we looked at. I never felt pressured or rushed.

- Mike

It was a struggle but not with Susan. The market was very difficult for my price point but through perseverance and some good luck we were finally able to get the house sold even though it took longer than what we all thought.

- Gary & Lori J

We used Susan to purchase this home over 18 years ago and had always known that if we were to buy/sell in the St.Louis area she would be the agent we would call. She is quite personable and very good at getting things done!!!

- Dianne M

Susan was persistent and consistently updating me on the process. This was my first home, so I had no idea what I was doing. She made sure I was knowledgeable of each step of the process, and I would definitely use her for the next house I buy and sell!! Susan had an extremely impressive knowledge of what she does. She was very good at explaining the process to me (I knew nothing) and making sure I knew exactly what was going on. She was in constant contact with me, always kind, and extremely trustworthy.

- Kristin M

Susan gave us excellent tips regarding some items that needed attention in the home before we put it on the market. Once we completed those and were ready to go, Susan had photos taken and the house listed within a week, and it was sold shortly after the open house. We couldn't be happier with the results!

- R.E. S

Susan has tons of knowledge and experience. We value and trust her opinion.

- John & Jackie L

We couldn't have asked for a better experience. Susan was on top of everything. She kept us well informed and helped us with the decision making process along the way. I would highly recommend using her as your agent whether buying or selling. Great experience!!!

- Tim M

Susan was great to work with. Answered all my questions

- Mary L

Susan sold us the condo and did a excellent job so it was easy to call her up when we got ready to sell. Outstanding service with a smile. She had it sold before we turned around. Great service great job is all I can say.

- Lee & Kathy....Ky.

We could not have asked for a better experience. Susan was extremely attentive to our needs and request and provided excellent feedback and suggestions as we moved thru the process. Her knowledge and communication made buying and selling a great experience.

- Tim M

Susan did an outstanding job taking the time to understand our desires, as well as coaching us throughout the process. She took the time to keep us fully informed of the progress through the process and responded very quickly whenever we had questions. This selling experience couldn't have been better.

- Paul N

I would recommend Susan to anyone who wants an honest hardworking realator that will work to sell a small property as hard as a large one. Susan will always treat you with respect and friendliness.

- Janet H

Susan was awesome. She guided us every step of the way. She made our experience amazing.

- Mark & Tanya H

Susan guided us every step of the way. It was a great experience.

- Mark & Tanya H

Susan was great. She listened to our needs and gave great suggestions. She stuck with as on our sale of an as is property. Our sale was a very modest sale but Susan couldn't have worked harder.

- Janet H

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